AGL turns on Open Energy with Biza.io

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Partnering with Biza.io has allowed us to navigate a complex challenge efficiently, through close collaboration and with innovation along the way.
AGL General Manager Customer Operations Glenn Waterson
Launch of Open Energy to help consumers receive more tailored, competitive services

BRISBANE, AUSTRALIA, November 15th 2022 – Biza.io has today announced the successful delivery of AGL into the Consumer Data Right (CDR). Otherwise known as Open Energy, the rollout of the CDR amongst major Australian energy retailers marks the first time in the world that open data sharing for the energy industry has been achieved. AGL achieved delivery by the November 15 compliance deadline set out by the ACCC for the major energy retailers.

Starting with the major three providers, the CDR will require energy retailers to share a consumer’s data with their explicit consent to an accredited service provider , including comparison sites, to get more tailored, competitive services .

Founded in 2018, the Brisbane-based Biza.io helps banks, financial institutions, energy retailers and data economy participants navigate the highly regulated CDR ecosystem and comply and innovate within the Australian data-sharing landscape. In August this year, Biza.io announced it raised $7.5 million in a Series A funding round led by OIF Ventures and Jelix Ventures. To date, Biza.io has assisted in the delivery or verification of more than 40% of all active data holders with more than 18 million consumers having data-sharing access enabled by Biza technology.

Stuart Low, founder and CEO of Biza.io said, “We’re really proud to have led the charge in launching the CDR in the energy sector. Our work alongside AGL means millions of Australians will be able to harness the benefits of Open Energy. AGL’s commitment to being one of the first energy retailers live in the CDR is a testament to their commitment to innovation and the customer experience.”

AGL General Manager Customer Operations Glenn Waterson said AGL had worked closely with Biza.io to meet the CDR standards.

“Biza.io is a specialist provider of CDR data holder services, uniquely providing deep knowledge and expertise in this emerging area,” he said.

“Partnering with Biza.io has allowed us to navigate a complex challenge efficiently, through close collaboration and with innovation along the way.”

Biza.io is the only pure-play CDR provider focused on data holders with proven delivery capability and was a finalist for Excellence in Open Data in the Finnie Awards 2021 and 2022.